Sustainable long term solutions are more conducive to growth than immediate solutions. The longer term benefits of having a SLA or Service Level Agreement with Electronc Living means clients save on overall costs and have a more long term sustainable solution. MSP’s (Managed Service Providers) like Electronic Living play an important role in ensuring you get a better bang-for-your-buck. The SLA in general describes the core services provided to customers and details their responsibilities in making sure that every concept is met in accordance with the Service Level Agreement.
All services that require support and or maintenance are generally included in the SLA. Customers have a clear understanding what to expect in terms of quality of service and in cases when requirements are not met, what solution to expect from the MSP (Managed Service Provider).
SLAs separate the roles of the provider and customer, with such understanding that the customer knows who to call to for support if in case he/she needs help. Regular system health checks (monthly or quarterly) save you time and give you better 'bang for your buck'.
Electronic Living have expertise in the control of noise and vibration as well as the sound insulation and acoustic treatment of buildings. Our experience, encompasses a wide spectrum of acoustic solutions. We are happy to meet you and have a look at your space and advise on a solution tailored for you needs. treatments, courtrooms, boardrooms, auditoriums, recording studios and theatres.
Contact us for asistance with a system that can turn your home into a smart home.